A multi-property eco-luxury hotel group with a strong physical product and weak demand capture. Corporate events, the highest-margin line, were being won by aggregators at the exact moment planners went looking.
We rebuilt how the group gets found and chosen: technical foundations, venue and room presence engineered around how corporate event planners actually decide, and an authority layer that put the group in front of planners before any aggregator could tax the booking.
Event revenue became the group's fastest-growing line.
Prove, in production, that this team ships AI real users rely on daily, not a pilot, not a demo. An AI-native consumer platform designed, engineered and operated end to end: conversational engine, live inventory, payments, bilingual operation, and the safety systems production AI demands.
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